Shipping policy
Shipping Policy
Thank you for shopping with Sacred Plants! Below you’ll find details on how we process and ship orders.
Order Processing Time
All orders received by 3:00 PM PST will be shipped the next business day.
Orders placed after 3:00 PM PST, on weekends, or on holidays will begin processing the following business day.
Once an order has been submitted, modifications or cancellations may not be possible due to our expedited processing schedule. If you need to make a change, please contact us as soon as possible at info@sacredplants.com or 503-855-6085, and we will do our best to accommodate your request before the order ships.
Shipping Methods, Rates, & Delivery
• Standard Shipping (5–7 business days): ~$5.95, or free on orders over $100
• Expedited Shipping (2–3 business days): ~$12.95
• Overnight Shipping (1 business day): ~$24.95
Once your order ships, you will receive a confirmation email with tracking information (when available). Delivery times vary depending on your shipping method and destination.
Please note: Shipping carrier delays may occur and are outside our control. Sacred Plants is not responsible for packages that are lost, stolen, or damaged after the carrier confirms delivery to your shipping address. For all other shipping issues, please see "Lost, Damaged, or Stolen Packages" below.
Lost, Damaged, or Stolen Packages
If your package arrives damaged, or if tracking shows delivery, but you have not received your order, please contact us at info@sacredplants.com or 503-855-6085 within 7 days of the delivery date (or expected delivery date, for lost packages). We will work with the carrier to investigate and, at our discretion, reship the order or issue a refund. We are unable to process claims reported more than 7 days after delivery or expected delivery.
Returns & Refunds
For information on returns, exchanges, and refunds, please see our Return & Refund Policy.
Questions
If you have any questions about your order or shipping, please contact us at:
• Email: info@sacredplants.com
• Text or Call: 503-855-6085
We aim to respond within 24 hours on business days.
This Shipping Policy is effective as of 07/01/2026 and may be updated from time to time. Please review this page periodically for changes.